Shipping Policy
Shipping Policy
Every order is made and packaged with care. Because my shop includes both original artwork and made-to-order products, shipping and processing may vary depending on the item you purchase.
Original Artwork
Original paintings are shipped unframed and professionally prepared for safe shipping. Artwork may be presented with an acid-free mat, sturdy backing, and protective sleeve. Frames and glass are not included, allowing you to choose a frame that fits your space and style.
Original artwork is packaged and shipped directly from my studio. Orders are typically processed and shipped within 3–5 business days, although larger or more delicate pieces may require additional preparation time.
Made-to-Order Products
Apparel, prints, and other products marked as made-to-order are produced and shipped through my production partners, including Gelato and Printify.
These products are made specifically for you after your order is placed, so production time is separate from shipping time. Processing and delivery times can vary depending on the product, destination, production facility, and shipping method selected at checkout.
You may receive a separate tracking number for made-to-order products.
Orders Containing Multiple Types of Products
If you purchase an original artwork along with a made-to-order product, your items may arrive in separate packages and at different times because they are fulfilled from different locations.
You will not need to place separate orders unless otherwise indicated.
Shipping Delays & Tracking
Once your order has shipped, tracking information will be provided when available. Delivery times are estimates and may be affected by carrier delays, weather, holidays, customs, or other circumstances outside my control.
Damaged Artwork or Products
I carefully package artwork shipped from my studio. If your order arrives damaged, please contact me as soon as possible with photographs of the item and its packaging.
For products fulfilled through Gelato or Printify, damage or manufacturing issues should be reported promptly so the appropriate production partner can investigate and provide a resolution according to their policies.
Please keep the original packaging and take photographs before disposing of anything related to a damaged shipment.
International Orders
International shipping may be available for select products. Customers are responsible for any applicable customs fees, duties, taxes, or other charges imposed by their country.
Questions
If you have questions about shipping, processing times, or a specific product, please contact me before placing your order. I’m happy to help.
Thank you for supporting an independent artist and bringing my work into your home.